Product Support

We understand that getting support for your products is critical to being able to get the most out of your investment. We also understand that 'one size fits all' doesn't work when it comes to support.

Therefore we offer product support in two categories:

Online Support Forums
(All consumer & developer products)

Non-business related software (ie. consumer and developer products) have their support provided online through our support forums. Our forums are monitored regularly and normally posting a question on the forums will yield an answer within 24 business hours (often much sooner). You can also review solutions to problems that have been resolved in the past online there as well.

CLICK HERE to go to our Online Support forums

 
Scottsdale Computer Support

Priority Technical Support
(Business products only )

Our business software products can have personal technical support available, however this is provided to customers pursuant to a Support Maintenance agreement that must be in affect at the time of the support incident. Support maintenance can be purchased for any business software or web application purchase at an annual fee. Personal Technical Support is offered to US & Canadian customers only. Other regions should contact their Tech Solutions product resellers for support.

CLICK HERE for more information

 

This variation allows us to keep our pricing economical for our customers and yet be available to assist them when needed.